Discussions are a great place for your members to talk to each other. Switching on the Discussions feature gives them a space to ask questions, introduce themselves to the group and share their tips and experiences. It also gives you an opportunity to reach out to your members in an informal way.
Discussions are also a great way to drive engagement with your community portal via the weekly Discussions Digest emails.
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Like all features, you can toggle Discussions on and off as you require. When discussions are switched off, your members won’t see the discussions item in the sidebar menu. Admins will always see all features, but a banner at the top of the page will inform them if the feature they’re viewing has been switched off.
You can toggle Discussions on or off under Platform Setup > Toggle Features as and when you require them.
Toggling Discussions off doesn’t stop you as an admin from using the feature, it just makes them invisible to non-admins. If you want to have a play around and a practice before making it available to members then simply switch it off in Platform Setup and get creating.
Anyone (members and admins) can create discussion threads.